[Veeam ONE]: Veeam ONE Reporter Session Task Failed

Veeam ONE Reporter Collection Job

Veeam ONE Reporter collection job is a scheduled job to gathering virtual infrastructure information to providing reports for administrators about virtual infrastructure performance, issues and capacity planning.

Sometimes, the job will be failed cause of some issues in the Veeam Reporter service and an error will indicate on Veeam ONE Monitor Client.

Administrators should care about the issue because the error means that virtual infrastructure information is out of date and any report is unusable.

Veeam ONE Reporter CollectionTroubleshooting

Step 1:

At first step, checking “Veeam ONE Reporter Server” service is very important. Check the service and if it’s stopped, start the service and if it’s started , restart the service and run “Object Properties Collection Task” from Veeam ONE Reporter portal.

Wait to job is completed and if issue not resolve go to the next step.

Step 2:

If stop/start the service didn’t resolve issue, restarting the server is second solution because of OS issues.

Run “Object Properties Collection Task” from Veeam ONE Reporter portal, wait to job is completed and if issue not resolve go to the next step.

Step 3:

If step 1 and step 2 didn’t help to resolve issue, the monitor user permission on vSphere should be checked. Most of administrators using read-only user to monitor virtual infrastructure because of security issues but the user needs some permissions for gathering information from virtual infrastructure.

Check the user and its role about the below permissions:Veeam ONE Permissions

I guess, if step 1 and step 2 didn’t resolve issue, step 3 will resolve it.

This is a guide for resolving “Veeam ONE Reporter Session Task Failed” error and it’s based on my experiences. If you know, other solutions, please write it as comment.

Davoud Teimouri

Professional blogger, vExpert 2015/2016/2017/2018/2019/2020/2021/2022/2023, vExpert NSX, vExpert PRO, vExpert Security, vExpert EUC, VCA, MCITP. This blog is started with simple posts and now, it has large following readers.

4 Responses

  1. Mhamed says:

    Good Post

  2. Alex says:

    Another reason for warning – no license. Even free edition need to be activated (for free).

    At Veeam One Reporter console (web) go to Configuration – Sessions and double click on session with warning. So it is a log and you could find some source of issues. At my case I’ve found:
    5/17/2018 4:11:49 PM [warning]: Veeam requires that you register your installation to be able to continue using the product. Registration is FREE.

    After I’ve registered a license and install it (Veeam One Monitor – Help – License Information – Install License) the warning has gone.

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