The System Update Readiness Tool can help fix problems that might prevent Windows updates and service packs from installing. For example, an update might not install if a damaged system file prevents the update from recognizing the version of Windows that’s running on your computer.
If your computer is having problems installing an update or a service pack, download and install the tool, which runs automatically. Then, try installing the update or service pack again.
To download and run the System Update Readiness Tool
- Click the link in the table that corresponds to the version of Windows running on your computer.
- To find out which version of Windows you’re running, and whether it’s a 32-bit (x86), 64-bit (x64), or Itanium-based system, click the Start button
, right-click Computer, and then click Properties.
Windows version Link to Microsoft Download Center Windows Vista 32-bit (x86)
Download
Windows Vista 64-bit (x64)
Windows 7 32-bit (x86)
Windows 7 64-bit (x64)
Windows Server 2008 32-bit (x86)
Windows Server 2008 64-bit (x64)
Windows Server 2008 Itanium-based
Download
Windows Server 2008 R2 64-bit (x64)
Download
Windows Server 2008 R2 Itanium-based
Download
- On the Microsoft Download Center webpage, click Download.If you see a message indicating that validation is required, click Continue and follow the instructions on your screen. Then, click Download.
- Do one of the following:
- To install the program immediately, click Open or Run, and then follow the instructions on your screen.
- To install the program later, click Save, and then download the installation file to your computer. When you’re ready to install the tool, double-click the file.
- In the Windows Update Standalone Installer dialog box, click Yes or OK.
- In the Installation complete dialog box, click Close.
- Try installing the update or service pack you were trying to install previously.
Reference: Microsoft.com

, right-click Computer, and then click Properties.